Patient Access Representative

Work Schedule:

• Week 1 & 2 / Monday & Friday 8:00am-6:30pm
• Week 3 / Wednesday 2:30pm-6:30pm / Thursday 10:00am-6:30pm / Saturday 8:00am-3:30pm.
• You will work at UW Health SwedishAmerican Hospital in Rockford with coverage at Belvidere Hospital as needed

Additional components of compensation may include:

• Evening, night, and weekend shift differential
• Overtime
• On-call pay

At UW Health in northern Illinois, you will have:

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
• Annual wellness reimbursement
• Opportunity for on-site day care through UW Health Kids
• Tuition reimbursement for career advancement--ask about our fully funded programs!
• Abundant career growth opportunities to nurture professional development
• Strong shared governance structure
• Commitment to employee voice
  

Qualifications

• High School Diploma or equivalent. Preferred
• Associate's Degree in Business, Finance. Health Information Management or related field. Preferred

Work Experience

• 1 year of experience in a customer service-related field. Required
• 1 year of experience in a healthcare, call center, business, financial or insurance related field. Preferred
• Experience in providing a high level of customer service. Required
• Experience operating office machines such as personal computers, fax machines, photocopier, and document scanners. Required

Job Description