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Shelter Advocate I (Part-Time)

The Salvation Army USA Central Territory
United States, Wisconsin, Wausau
202 Callon Street (Show on map)
Oct 22, 2026

Job Objective:
Provide supervision and intake of clients, maintaining security, and providing supportive services.

Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.



  • Conducts intake interviews for new shelter residents.
  • Monitors room assignments and distributes basic necessities.
  • Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed.
  • Assist with client need, refer to case manager as appropriate.
  • Provide de-escalation and crisis response.
  • Answers telephone calls, taking messages when appropriate.
  • Maintain cleanliness of shelter common areas.
  • Assist with food service preparations and serving.
  • Ensures shift is documented according to procedures.
  • Performs room inspections.
  • Supervises volunteers, when assigned.


Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position.

Education: High school diploma or equivalent

Certifications: N/A

Experience: Experience working with the homeless population desirable

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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