Account Manager

Partnered with Aquent, a leading global eCommerce organization is seeking a dynamic individual to join its innovative advertising team. This powerhouse in the digital space is dedicated to shaping the future of retail media, connecting brands with millions of customers daily through cutting-edge advertising solutions. By joining forces with Aquent, you will gain access to premier opportunities with a company at the forefront of retail technology and digital marketing innovation, where your work will directly impact brand-building success on a global scale.

About the Opportunity

In this dynamic and high-impact role, you will have the unique opportunity to shape and execute cutting-edge advertising solutions that drive significant conversion and brand-building success for diverse clients. Blending strategic planning with tactical execution, you will lead end-to-end omnichannel advertising campaigns from conception to completion. As a trusted subject matter expert, you will translate brand marketing goals into actionable media strategies, directly influencing client satisfaction and revenue growth. If you are passionate about digital media, thrive in fast-paced environments, and love seeing the tangible impact of your work, this is the perfect place to elevate your career.

Key Responsibilities

• Act as a strong executor and consultative partner, developing strategic plans and executing managed-service and self-service campaigns.
• Collaborate closely with internal sales and account teams to craft strategic, data-driven media proposals aligned with client objectives.
• Lead and participate in external advertiser and agency calls, showcasing expertise in media tactics, audience strategy, and campaign stewardship.
• Apply a deep understanding of various media types, including paid search, programmatic display, direct digital sponsorships, CTV, social media, digital OOH, and experiential in-store tactics.
• Regularly communicate campaign performance metrics, insights, and optimization recommendations to both internal and external stakeholders.
• Ensure seamless campaign launches and high-quality client experiences by adhering to internal service level agreements (SLAs) and quality assurance (QA) processes.
• Confidently present strategic upsell recommendations to drive incremental revenue, demonstrating strong executive presence with clients and agencies.
• Partner cross-functionally to effectively traffic campaigns across various ad technology platforms.
• Proactively troubleshoot and resolve campaign issues to ensure optimal performance and client satisfaction.

Must-Have Qualifications

• Bachelor's Degree in Business, Marketing, Communication, or a related field.
• 3+ years of experience managing or consulting on digital media campaigns across display, video, social, search, and programmatic channels.
• Deep understanding of digital media metrics (e.g., CPM, ROAS, CPC, CTR) and media math principles for campaign optimization.
• Proven client-facing experience, including proactive risk identification and solution development.
• Excellent verbal and written communication skills, coupled with strong presentation abilities.
• Strong project management capabilities and the ability to thrive under pressure while managing multiple priorities effectively.
• High comfort level navigating rapidly evolving environments and ambiguous situations.
• Strong proficiency with Microsoft Excel, PowerPoint, Word, and Outlook, along with familiarity with Salesforce, JIRA, Tableau, SQL, and Power BI.

Nice-to-Have Qualifications

• Master's Degree in Business, Marketing, Communication, or a related field.
• Extensive experience in programmatic advertising, including knowledge of Demand-Side Platforms (DSPs), Data Management Platforms (DMPs), and ad exchanges.
• Proven track record of influencing advertiser investments in media strategies.