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Director, Tax Returns Operations and Administration

Office of The Chief Financial Officer
$171,794.00 - $208,458.00
United States, Maryland, Maryland
Nov 06, 2024
Director, Tax Returns Operations and Administration
Office of the Chief Financial Officer (OCFO) Washington, District of Columbia, United States (Hybrid)
Government of the District of Columbia
Director, Tax Returns Operations and Administration
$171,794.00 - $208,458.00
Location: Washington, DC (Hybrid)

Location: Washington DC (Hybrid)The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a Director, Tax Returns Operations and Administration; (Director, Returns Processing Administration). This position is in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Returns Processing Administration (RPA). The incumbent is responsible for planning, coordinating and implementing a portion of the District's tax program.

Duties include, but are not limited to:



  • Managing the Returns Processing programs for both paper and electronic filings and Remittance Processing Programs
  • Overseeing the scanning of paper returns into data images
  • Monitoring electronic return and payment submissions
  • Monitoring the tax forms design and development program
  • Coordinating efforts between OTR and the Lockbox vendor for payment and returns processing and their operations within the terms of the District Tax Code and applicable regulations
  • Performing other related duties as assigned


Minimum qualifications: Nine (9) years of progressive experience, to include three (3) years of managerial experience performing the related duties and responsibilities such as planning, organizing, coordinating, directing, reviewing, monitoring and evaluating the activities of a mail and payment processing center or tax returns processing unit; developing internal business/strategic plans to achieve goals and objectives; and enhancing processes to improve the receipt and processing of all mail or tax returns, payments and customer service. Knowledge of tax codes, regulations, and policies as it relates to tax returns and technical tax information in order to ensure accurate distribution and processing preferred.

For initial review, please submit your resume to anita.tolani@dc.gov or to the Office of the Chief Financial Officer, Office of Human Resources, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.

To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 24-AD-OTR-0003

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

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