Business Education Center (BEC) Experienced Tutor Pool

Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. We are recognized nationally as an, Achieving the Dream "leader college" and our faculty are engaged in innovative work to improve student retention and program completion. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty. We seek to recruit and retain a workforce that:

• Reflects the diversity of our community.
• Values intellectual curiosity and innovative teaching.
• Is attracted by the campus mission promoting equitable access to educational opportunities.
• Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
• Welcomes difference and models respectful interaction with others.
• Engages effectively with the community both within and outside of TCC.

Tutoring (5 hours per week):

• Tutor all, or most, courses taught at TCC in a specialization area: Accounting, Business, Computer User, Economics, Business Mathematics, and/or Information Technology
• Tutor students one-on-one and in groups in study areas, computer areas or in classrooms.
• Address any student issues or refer the student to appropriate department for assistance.
• Provide information to students regarding college policies and procedures.
• Participate in all tutor trainings (pre-quarter).
• Visit classes and provide short orientations about the tutoring program(s).
  • Perform shift management
    • Organize drop-in queue and tutors (help direct tutors to appropriate student)
    • Give informal feedback to tutors
    • Make sure policies are being followed consistently with front desk and tutors
    • Open or close the center

• Help with New Tutor and/or Front Desk Trainings
• Mentor New Tutors
• Weekly Tutor Discussion Group participation and/or leading
• Take care of subject specific needs in area of specialization (textbooks, software, models, handouts, reach out to faculty, etc.)
• Perform observations of newer tutors

• New Quarter preparations (prepare for new tutor training, create nametags, update tutor picture wall, post schedules, post flyers, etc)
• Track ITTPC certification for all BEC Tutors, communicate progress, and organize certificates
• Manage handouts for BEC Subjects
• Ongoing marketing: Sandwich boards around campus
• Plan, create and post "Entrepreneurs" in the BEC that our students can relate to.
• Represent BEC Center as an eTutor for the Consortium

Minimum Qualifications

• High School graduation or equivalent, or TCC student.
• GPA of 3.0 or higher in related courses to be tutored
  • Ability to tutor all, or most, courses taught at TCC in a specialization area: Accounting, Business, Computer User, Economics, Business Mathematics, and/or Information Technology.
  • Previous work experience in a Tutoring Center.

• Cumulative GPA of 3.0 or higher.
• Current TCC student or TCC graduate.
• Previous work experience in one of TCC's Tutoring Centers.
• Previous leadership experience.
• Commitment to multiple quarters is preferred.

• Successful completion of a criminal history background check prior to employment.
• Commitment of a minimum of 5 hours per week (Tutoring - Instruction & Classroom Support Technician 1).
• Commitment of 10-17 hours per week (Program Support Supervisor 1).

• Ethics and integrity and sound professional judgment.
• Excellent customer service skills; including establishing, building and maintaining internal/external customer satisfaction.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to communicate effectively with staff and students.
• Skill in building and maintaining internal/external customer satisfaction.
• Ability to follow directions and meet the demands of the department.
• Organizational and study skills.

Application Material & Procedures
Complete application packages must include the following

1. TCC online application which includes education and employment history and 3 professional references. Incomplete applications will not be accepted.
2. Cover letter. In your cover letter, describe how your background and experience align with the responsibilities for this position.
3. Copies of transcripts for all colleges and universities attended (unless already submitted for active/current position at TCC)