Territory Alliance Representative

Starkey Hearing Technologies
United States, Minnesota, Eden Prairie
Nov 16, 2024
Description Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide. Watch this video to see more of what sets Starkey apart. https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6 JOB SUMMARY DESCRIPTION The focus of this position would be to service and grow the Starkey Hearing Alliance Network accounts by working with Sales teams and other internal departments to provide value to the Starkey Hearing Alliance Network customers. This includes, but is not limited to, developing account growth plans, providing business solutions, and connecting available business services to our loyal customers. JOB RESPONSIBILITIES Define goals and action plans in partnership with sales and marketing Weekly outreach to Starkey Hearing Alliance members (collaboration with Outside/Inside Sales) Issue/Resolution Triage Develop and implement an outreach and business development plans for assigned region(s) Develop next-step plans for sales processes Monitor customer feedback and escalate opportunities and complaints Quarterly customer business reviews Revenue Generation-retail marketing leads, SOW, mix shift Communication Generate excitement for launch Lead on training and trip communications and logistics JOB REQUIREMENTS Minimum Education, Certification and Experience Requirements Education (i.e., 4-year college degree, license, certification) 4-year college degree preferred Experience (i.e., years of work experience related to the job) At least 3 years of Hearing Industry experience Sales experience preferred Experience with business KPI's and performance metrics Knowledge / Technical Requirements (List programs, technologies, knowledge required to perform essential job responsibilities) Microsoft Office 365 Salesforce Competencies, Skills & Abilities Ability to communicate details and requests with professionalism and accuracy Proficient problem-solving, analytical abilities, communication, organization, and interpersonal skills required Friendly, upbeat, and positive attitude as well as the ability to work independently and as part of a team Excellent written and verbal communication skills #LI-KS2 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)