Medical Program Assistant

This position will provide administrative assistance to the Department of Psychiatry's Vice Chair of Patient Services and the Ambulatory Medical Director at the School of Medicine and Public Health. This position interfaces and serves as a liaison with Department of Psychiatry staff, faculty, and leadership, UW Health Behavioral Health Staff, UW Health Administration, School of Medicine and Public Health Administration, and outside administrators (local, regional, and national). This position will also provide limited administrative support for Department of Psychiatry Clinical Faculty including license renewal, compliance tracking, and maintaining up-to-date call/paging calendars across scheduling platforms.

This position will work closely with other Medical Program Assistants and Coordinators in the Department, providing support and back-up for one another on an as-needed basis.

• 10% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
• 10% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
• 40% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
• 5% Serves as the primary contact and subject matter expert for specified program policies and procedures
• 5% Coordinates with senior management to define program goals and fiscal objectives
• 5% Identifies opportunities for program improvements and makes recommendations to the appropriate entities
• 20% Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
• 5% This position is also responsible for set-up and tear-down of Department events, conferences, and meetings that they plan. This may include providing additional support for other administrative team members when the need arises.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred
H.S. Diploma

-Proficient in Microsoft Office Suite (including Word, Excel, Outlook, and PowerPoint).

-Adept at utilizing modern technology/software applications (e.g. Electronic Medical Record systems, video conferencing platforms, and/or calendaring applications.

-Can demonstrate flexibility, resilience, and an ability to thrive in a dynamic work environment with evolving priorities.

-Highly developed time management skills and a proven track record of effectively prioritizing tasks and consistently meeting deadlines.

-Two years of experience in an administrative role is preferred.

Work schedule will be Monday-Friday. Work hours will be determined upon hire.

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Ongoing/Renewable

Minimum $22.31 HOURLY
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation,
holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).

SMPH University Staff Benefits flyer: (https://uwmadison.box.com/s/656no0fcpy2tjg86s4v0chtxx25s3vsm)

The primary location for this position is the Wisconsin Psychiatric Institute and Clinics at 6001 Research Park Boulevard.

On occasion, duties may require work to be completed at other campus or UW Health Locations, such as University Hospital, 1102 S. Park, and Deming Way Behavioral Health.

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter briefly describing your qualifications and experience, and a document listing contact information for three (3) references, including your current/most recent supervisor. References will not be contacted without prior notice.

Kabao Chang
kchang52@wisc.edu
608-263-6062
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Medical Program Assistant(HS009)

A53-MEDICAL SCHOOL/PSYCHIATRY/PSYCHIATRY

University Staff-Ongoing

304233-CP