Director, Project Quality & Risk Management

Parexel International Corporation
United States, Massachusetts, Billerica
8 Federal Street (Show on map)
Jan 12, 2025
Home Based, US As Director, Project Quality & Risk Management you will provide leadership and management to other Project Quality & Risk Management (PQRL) staff, innovate and implement quality improvement opportunities at the project, client, operational, department or cross department level. Key Accountabilities: Collaborate with senior leadership to develop and implement the strategy and direction for the PQRM team in support of Parexel's and Quality's goals/objectives. Translate mission and vision to define PQRM's contribution to Parexel's success Create and nurture a culture within PQRM to promote open communication, provide opportunities for growth, advocate collaboration and teamwork, reward high performance and being purpose driven Propose, lead and implement PQRM initiatives to accomplish PQRM's goals Collaborate with other PQRM leadership to advance PQRM's direction Support PQRM leadership and staff in achievement of individual and collective goals Facilitate and lead risk management activities for PQRM. Facilitate robust department-level risk management. Work with PQRM leaders to identify, categorize, score and develop mitigations Confirm agreed mitigations are being integrated into departmental planning Coordinate and support leaders in regular risk review Assess effectiveness of mitigations with leaders Oversee and support PQRM staff to comply with Parexel standardsand regulatory requirements. Verify compliance with Parexel SOPs and other requirements (e.g. applicable curricula) Review, approve (when necessary) and ensure accurate timerecording for regional staff (e.g. billing out of department etc.) Provide guidance and ensure compliance with goal setting and PDC requirements Serve as SME for varied PQRM activities & partner with Quality Assurance tooversee and support audits & inspections, representing Parexel Quality when requested and serving as an escalation point for critical issues. Support audit/inspection preparation including coordinating with QA to ensure appropriate Quality resource availability Provide onsite or remote support as needed Contribute to critical issue resolution by providing expert qualityadvice and direction Represent PQRM in audits and/or inspections Provide solutions-focused quality consulting, facilitating quality delivery using available analytics and other tools. Partner with operational leadership to promote first-time qualitydeliverables, applying solutions-focused consultancy. Review, analyze and provide guidance related to operational quality metrics as necessary or assigned Build and maintain relationships with client quality representatives when required Represent Parexel Quality in client meetings as necessary As Quality Sponsor, serve as senior-level point-of-escalation,communicating with senior client quality partner Attract, recruit, retain and develop PQRM staff Engage and recruit qualified staff Ensure trained, knowledgeable staff are sufficient to meetorganizational needs, develop business case if insufficient Build employee pipeline, ensuring career growth opportunities andadequate succession planning Measure direct reports' performance against expectations andstandards, providing constructive feedback and areas for improvement, focusing on development of individual employees Education Educated to the degree level (biological science, pharma, Quality Assurance or other health related disciplines preferred) or relevant quality or business equivalent #LI-REMOTE