Administrative Assistant III

Under general supervision from the educational program coordinator, responsible for managing a variety of operational details and providing administrative support and coordination for academic departments in the Peter T. Paul College of Business and Economics. Exercise independent judgment and problem-solving skills to coordinate various administrative activities. Responsible for preparing correspondence, meeting and course materials; assist with travel arrangements and provide logistical support for department conferences and events. Utilize computer databases and applications, such as Microsoft Word, Excel, PowerPoint, Teams, and SharePoint. Manage confidential records and complex filing systems. Interpret and adapt department and University guidelines, policies and procedures.

High school graduation. Five years of office experience or five years of specialized training or higher education or any combination of experience and higher education equal to five years. Knowledge of office practices, procedures and use of computer applications as required by departments.

Business, organizational, computer and communication skills.

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

The Peter T. Paul College of Business and Economics, formerly the Whittemore School of Business and Economics, is one of seven colleges within the University of New Hampshire. It holds accreditation from the Association for the Advancement of Collegiate Business Education ( AACSB), the most elite business school accreditation, and had its accreditation recently extended in 2019. Most recently it was ranked #63 among undergraduate business programs by Poets & Quants Undergraduate, the only data-driven ranking for undergraduate business schools. The College's online MBA program is ranked #37 by US News and World Report. Paul College is an inclusive community that respects and harnesses the power of diverse perspectives, identities, and experiences to enhance learning.

The University of New Hampshire is committed to building and nurturing an environment of inclusive excellence where all students, faculty, and staff can thrive. We are also committed to providing open and inclusive access for all alumni, volunteers, learners, employees, and visitors seeking to participate in our programs and activities. We venture to sustain a campus environment that fosters mutual respect and understanding. We believe diversity, equity, accessibility, and inclusion are foundational values inextricably linked to achieving our core educational mission and embrace the many characteristics of our community members that make them uniquely themselves. Here, you belong, and all are welcome.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Administrative Support - Manage a variety of operational details and provide administrative support for academic department chairs. Make decisions on behalf of chair within established department guidelines and policies when appropriate. Use initiative and knowledge of the departments to compose correspondence and other documents relating to administrative and general office procedures and policies. Assist as needed with expense reconciliation, facilitate/coordinate approved purchases through approved USNH channels, while maintaining a mindset of fiscal responsibility and sustainability. Responsible for scheduling appointments; arranging meetings and conferences; researching files and records; and accurately preparing correspondence, reports and other documents. Monitor due dates for recurring academic calendar events. Collect and report data regarding internal efforts and programs (e.g. external engagement tracking).

Course and Student Support - Responsible for preparing exams and other course materials requiring technical typing and including complex tables, charts and graphs. Work closely with faculty to anticipate and prepare course materials to meet course and faculty needs; be familiar with the course curricula and exam schedule. Provide initial assistance to students with questions regarding classes, registration, permissions, etc. using established guidelines (course catalogs, departmental and college documents and established policies and procedures). Utilize Canvas, Webcat, Webi and other software packages, as required.

Department and Event Support - Serve as the communications hub for the departments

by providing reception services, screening and referring calls, and disseminating information to administration, faculty, staff, students and the general public. Utilize discretion when providing responses to requests for information about department programs, activities and events. Maintain and nurture strong working relationships with the business community both nationally and internationally, as well as other universities and colleges. Work effectively with other College and campus departments. Assist with hiring, training and directing student workers. Provide logistical, planning and record-keeping support for department events (e.g., Stock Pitch competition). Secure space, equipment and food; prepare invitations, announcements, agendas, brochures and packets; purchase awards, make reservations and assist with the event as it occurs. Work closely with guest speakers and other guests to communicate event detail and assist with travel arrangements.

Faculty Support - Prepare manuscripts, articles and texts for publication; prepare materials in support of the promotion and tenure process; assist with making travel arrangements and preparing travel expense forms. Responsible for preparing and drafting research reports and grant proposals, which include technical and statistical typing and the use of templates that require precise and detailed work.