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Case Manager - Assisted Outpatient Treatment

Catholic Charities of Central Washington
$23.32 - $28.62 Hourly
paid holidays, sick time, 403(b)
United States, Washington, Wenatchee
Nov 05, 2024
Job Details
Job Location
Wenatchee - Wenatchee, WA
Position Type
Full Time
 
Salary Range
$23.32 - $28.62 Hourly
Travel Percentage
Road Warrior
Description

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.

Wage : $23.32 -- $28.62

Benefits

* Medical/Dental

* FSA

* 403(b) Retirement

* Additional Voluntary Benefits

* Paid Holidays

* Vacation/Sick Leave

* Education Assistance Program

* Employee Assistance Program

* Longevity awards

Position Summary:

The Assisted Outpatient Treatment (AOT) program is designed to reduce the frequency and duration of psychiatric hospitalization, emergency room admission, homelessness, incarceration, and interactions with the criminal justice system while improving the health and social outcomes of individuals with serious mental illness. Under the general supervision of the Associate Director of Crisis Services, the Assisted Outpatient Treatment (AOT) Case Manager provides professional services in accordance with person-centered planning and coordination of support services for adults with serious and persistent behavioral health disorders who need assistance in accessing, coordinating, and monitoring resources and services. The Case Manager supports and assists individuals in developing independent living skills and rehabilitation goals, provides liaison to other mental health agencies and professionals, and works with family members and others in the client's support system. Case Management services also include crisis intervention, relapse prevention support and emergency services, ongoing psychosocial assessment, family support services, and vocational support.

Responsibilities:



  • Provide on-going monitoring of individuals to ensure compliance with each AOT court order
  • Provide linkage and service coordination to individuals to appropriate/court order treatment modalities
  • Assist with obtaining public entitlement and benefits such as Social security, Medicaid, Medicare, welfare, food-stamps and Section 8
  • Assist with the integration of mental and physical healthcare and developing a Psychiatric Advance Directive.
  • Supervise, organize and support recreational and/or socialization activities
  • Provide transportation, support counseling, crisis intervention services as needed
  • Establish and maintain an ongoing therapeutic relationship and case load as skill level permits
  • Monitors service delivery to meet program participants changing needs
  • Provides case management to individuals
  • Must be able to communicate effectively and participate in both verbal and physical de-escalation techniques. Ability to excel in a stressful, constantly changing environment is required.
  • Completes progress notes and other required documentation in the electronic consumer files within the required timeframe.
  • Monitor service delivery and compliance with court ordered treatment
  • Inform supervisor, and other members of the team as indicated, of issues/concerns related to individual clients
  • Adhere to all Agency Policies & Procedures.
  • Provides training and guidance to new staff in addition to current staff that need more direct assistance.
  • Performs other duties as assigned


HIPAA



  • Responsible for upholding a culture of privacy and security in a highly confidential work environment (HIPAA covered entity service area)
  • Complies with all Catholic Charities policies and procedures that involve access to and safeguarding of client Protected health Information (all forms)


Qualifications

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision.

Non-Physical Requirements:

Education



  • Bachelor's degree in social work, psychology, counseling or a related field


Experience



  • Demonstrated experience in working with individuals with severe and persistent mental illness
  • Experience working with individuals who are diagnosed with a co-occurring disorder.


Special Skills



  • Possess and utilize effective verbal and written communication skills
  • Ability to be self-motivated, work independently and as a team member
  • Bilingual (English/Spanish) preferred but not required
  • Ability to represent the agency in a professional manner within the community


Licensure, Registration, Certification



  • Valid Washington State driver's license and minimum required liability insurance for WA State
  • Must be deemed insurable as determined by Catholic Charities' liability insurance provider
  • Agency Affiliated Counselor Registration
  • Mental Health Professional (MHP) exemption WAC 246-341-0302 (Preferred
  • Completion of HCA sponsored Trauma Informed Care, De-escalation Techniques, and Harm Reduction training.


Employment is conditional upon:



  • Being cleared by criminal background check and fingerprinting when required

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