Senior Specialist, Federal ServiceNow Business Analyst

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice.

Responsibilities:

• Perform BA functions such as: conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition
• Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders
• Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date
• Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level
• Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery; Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements
• Create Wireframes / Mockups for the user stories, develop and maintain user stories leveraging ServiceNow and communicate requirements so that development teams can work effectively, and ensure areas of complexity are understood and investigated appropriately to review opportunities, blockers, problems, and issues that arise; Analyze and verify requirements against existing and planned product capabilities

Qualifications:

• A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience preferred
• Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university
• Experience using Agile methodologies
• Familiarity with implementing solutions on the ServiceNow platform
• Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts
• Experience of using business analysis tools/techniques to design and deliver business change
• Experience with requirements elicitation or the configuration of the ServiceNow platform
• Strong engagement, communication and facilitation skills, including presentation and influencing skills
• Ability to travel as required to support firm engagements
  
• Applicant must possess a U.S. Government Secret clearance

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".