Nursing Director of Staffing & Workforce Management

Applicants may apply for this position by submitting a resume/ CV to the following email address: mgmtrecruit@cookcountyhhs.org

When submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email. An application or resume/CV must be filed for each position which interests you.

This position is exempt from Career Service under the CCH Personnel Rules.

Job Summary

The Nursing Director of Staffing & Workforce Management (Director) is responsible for the effective management of nurse scheduling system, staffing resources, and nurse recruitment and retention for Cook County Health (CCH).

The Director will be responsible for overseeing staffing initiatives which promote and ensure efficient use of nursing resources throughout CCH. The position will consult with other nurse leaders to improve staffing resources and will oversee the nursing staffing and scheduling systems. This role will be responsible for managing a flexible, system-wide staffing plan and staffing pool to optimize costs for safe and cost-effective delivery models.

In addition, the Director will monitor nursing workforce metrics for efficient management and utilization of nursing staffing resources.

General Administrative Responsibilities

Collective Bargaining

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH' systemic development and success
• Discuss and develop CCH system policies and procedures
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties

• Manages the system-wide nurse staffing and scheduling programs. Collaborates with CCH Leaders to implement for safe and effective patient care
• Meets with management to understand staffing model and growth projection
• Conducts assessments and develops system-wide nursing staffing and scheduling policies, procedures and processes to better manage workflow
• Manages the day-to-day operations of the system-wide float pool, scheduling system, agency utilization, and nurse recruitment activities
• Oversees and manages the implementation of nurse agency contracts including agency recruitment, onboarding, utilization, and invoice verification
• Evaluates agency market rates and trends; reviews and adjusts CCH rates accordingly.
• Oversees student externship/internship recruitment and onboarding activities
• Develops and executes reports on staffing and scheduling to effectively optimize operations
• Manages recruitment and retention data; provides dashboards to Leaders across CCH.
• Assists with the identification, implementation of new programs & services for safe staffing
• Participates in the contracting process
• Monitors staffing metrics to promote efficient utilization of nursing resources
• Analyzes and monitors CCH nursing turnover and review with market benchmarks
• Provides operational leadership for staffing and scheduling technology systems; works with Hospital Information Systems to discuss strategies.
• Manages competency programs and training for utilization of nurse scheduling system
• Collaborates with Human Resources to develop and implement nursing recruitment activities
• Identifies and implements strategies for staff retention based on best practices and feedback from staff and managers
• Collaborates with leaders to assist with managing nursing employee wellness programs aligned with other CCH initiatives.
• Oversees student extern recruitment and onboarding.
• Collaborates with CCH and Nursing Leadership to support the development or revision of nursing job descriptions based on best practice
• Performs other duties as assigned

Reporting Relationship

Reports to the Executive Director of Nursing, Clinical Operations and Workforce

Minimum Qualifications

• Licensed as a Registered Professional Nurse in the State of Illinois or ability to obtain Illinois license within two weeks of starting employment
• Master's Degree in Nursing or related field from an accredited college or university
• Five (5) years of Nursing experience
• Three (3) years of Nursing administrative experience in staffing operations, project management and/or informatics
• Three (3) years of supervisory and/or management experience

Preferred Qualifications

• Master's Degree or higher in Nursing or related field from an accredited college or university
• Two (2) years of experience utilizing nursing technology systems to enhance operations
• Previous experience working with organized labor
• Previous experience with process improvement/Lean Six Sigma

Knowledge, Skills, Abilities and Other Characteristics

• Demonstrate attention to detail, accuracy and precision
• Demonstrate competence in coaching and mentoring for leadership development of direct reports

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.

BENEFITS PACKAGE

Medical, Dental, and Vision Coverage

Basic Term Life Insurance

Pension Plan and Deferred Compensation Program

Employee Assistance Program

Paid Holidays, Vacation, and Sick Time

You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of this posting.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

"Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview".

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.