SACM Process Manager

Genesis10
life insurance, 401(k)
United States, North Carolina, Charlotte
Nov 10, 2024
Genesis10 is currently seeking a SACM Process Manager with our client in the financial industry located in Richmond, VA, Kennesaw, GA, and Phoenix, AZ. This is a 12+ month contract position. Responsibilities: Support the standup, configuration, and implementation of SACM Process Work with Process Controllers supporting Technology Domains and dashboard monitoring Collaborate with GIS and downstream partners to ensure data coverage for asset coverage Identify and carry out continual service improvement to the SACM Process Participate in governance calls, audits and reviews Carry out day to day Major Process Activities identified in Single Process Inventory SACM team is responsible to ensure the assets (hardware/software) required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed Participate in all platform audits, continue to improve ITIL processes especially incident/problem/change, continuing to add CI into the CMDB (DVR, ATMs, HVAC controllers, Security devices, etc.) DQ improvement by working with engineering and platforms team to fix tool/publishing root cause issues and DQ defects Requirements: ITIL Foundations Certified Remedy IT Service Management experience Project Management experience Familiar with infrastructure and software operational procedures (install/remove/modify) Database Administration of an enterprise level RDBMS Process Design experience Strong with Excel Pay Range: $43.54-$51.54 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.