Check-In Administrator

Cherokee Federal
401(k)
United States, North Carolina, Asheville
Nov 11, 2024
Check-In Administrator The Check-In Administrator will support the Federal Emergency Management Agency (FEMA) to support disaster response operations and manage temporary facility support services. A Check-In Administrator is responsible for managing the check-in process for guests or customers at a facility, such as a hotel, resort, or event venue. Their primary role is to ensure a smooth and efficient check-in experience for guests. The Check-In Administrator greets arriving guests, verifies their identification, and retrieves reservation details to initiate the check-in process. Compensation & Benefits: Estimated Starting Salary Range for Check-In Administrator: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Check-In Administrator Responsibilities Include: Leads and provides desk services such as check-in, check-out and data management Adheres to Quality Assurance and Quality Control, SOPs, and Site Manager guidance and direction Organizes onsite personnel, staff, subcontractors, and occupants during tasks that require the check-in/check-out process to ensure accountability and safety protocols are followed Ensures all personnel follow guidelines during check-in/check-out process Provides daily reports and logs to Site Manager Knowledge of federal ADA requirements Performs other job-related duties as assigned Check-In Administrator Experience, Education, Skills, Abilities requested: An associate degree with no less than 5 years of professional experience working as an Administrator preferably in a government environment. Ability to organize data for processing and reporting Ability to multi-task multiple tasks at the same time Ability to provide customer service within a difficult environment Ability to disseminate information and ensure it is processed properly Ability to adhere to safety guidelines, regulations, and company policies Ability to use multiple types of computer systems such as laptops, scanners, and handheld devices Traveled as a part of work requirements Bilingual (English/Spanish) communication skills are not required but are preferred Ability to communicate clearly and effectively via oral and written means Ability to remain calm in the midst of difficult circumstances and emergencies Advanced knowledge of disaster services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance Proficient in utilizing Outlook, Word and Excel; PowerPoint, and SharePoint The ability to successfully pass a drug screen and a federal background check is mandatory Past applicable job experience may include, but is not limited to: Front Desk Administrator, Receptionist, or Guest Registration Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation Federal Consulting (CNFC) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNFC is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com. *As required by our governmental client, this position requires being a US Citizen, lawful resident alien, citizen of American Samoa or other territory owning permanent allegiance to the United States. Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. #CherokeeFederal #LI Similar searchable job titles Front Desk Administrator Guest Services Administrator Check-In Coordinator Receptionist Hospitality Administrator Keywords Check-in process Guest registration Front desk operations Reservation management Customer service Legal Disclaimer:** Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.