MH Clinical Nurse Manager

Provides direction to subordinates to meet the departmental objectives as well as the objectives of Morton Hospital and Medical Center.

In collaboration with the Nursing Leadership Team participates in the formulation implementation and monitoring of departmental goals.

Oversee daily operations on the units.

Coordinates departmental workflow with all team members to ensure safe effective and efficient work processing.

Participates in the formulation and implementation of Performance Improvement initiatives

Participates in the assessment of the departmental staff as well as individual educational needs.

Participates in staff meetings huddles and programs/in-services to meet staff needs.

Serve as an expert in the area of specific unit competencies maintains clinical competencies for assigned clinical areas

Works collaboratively with the Nursing Leadership Team and physicians to maintain effective operations and high quality services

Interface with patients and families to ensure that care is consistent with their expectations

Serves as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process

Oversees various personnel actions including but not limited to hiring performance appraisals disciplinary actions and other related activities in collaboration with the Directors

Ensure budget and resource efficiency and satisfaction with patient care delivery in collaboration with the Director

Management of Time and Resources:

Completes work assignments within an acceptable time frame.

Uses time and resources to the best possible advantage for successful completion of job responsibilities.

Develops and maintains efficient working relationships.

Is reliable in respect to attendance.

Is Reliable in respect to punctuality.

Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

Is part of a team effort to insure quality services.

Offers creative solutions or alternatives to issues or concerns.

Produces quality results.

Continually strives to improve the quality of work.

Accepts responsibility for all work performed and takes appropriate corrective action as needed.

CUSTOMER SERVICE SKILLS:

Cooperative in interactions treating customers with courtesy respect and compassion

Patient when responding to questions and answers questions appropriately

Responds to requests in a timely manner

Handles interruptions in a skillful way

Maintains a professional appearance and demeanor

Strives to prevent/resolve customer concerns to the customer's satisfaction

Assigns staff to patients knowing the competencies of all staff involved

Is knowledgeable and is the resource for staff

REQUIRED KNOWLEDGE & SKILLS:

Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: in-services formal educational programs other work groups and on-the-job training)

Manages attends and participates in staff meetings and in-services and/or reviews documentation as required

Assists in the orientation of others and actively participates in mentoring

Performs analytical and decision making functions with minimal supervision

Recognizes and seeks assistance/consultation when appropriate

Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues

Possesses awareness of programs/services provided by Hospital and where they are located

Job Competency:

Applies knowledge and skills necessary to provide care appropriate to the age of the patient served i.e.: infant pediatric adolescent adult and geriatric.

Integrates delegates and coordinates patient care using interdisciplinary approach.

Delegates responsibilities for care when applicable and makes assignments according to skills of caregiver.

Evaluates patient responses to interventions according to established policy and procedure of Morton Hospital.

Demonstrates an ability to plan and supervise other patient caregivers in providing patient care on unit while functioning as a professional role model.

Demonstrates the ability to exercise independent judgment in times of need and emergency situations and evaluates the results of actions taken.

Administers medication and perform treatments utilizing principles of aseptic technique to assigned patient according to the established policy and procedure of Morton Hospital.