Service Sales Account Manager

Esscoe, a Convergint Company is looking for a full-time, enthusiastic, results driven and forward-thinking Service Sales Account Manager to join our amazing culture. In this role, you will prospect and cultivate new relationships, gaining an understanding of our customers' needs while securing service sales opportunities. As a Service Sales Account Manager, you are a part of a dynamic sales team that allows you to grow as Convergint grows. If you possess a hunter mentality and are ready to take your sales career to the next level, we want to hear from you!

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Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace inclusion. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What You'll Need

The Service Sales Account Manager is responsible for generating new service agreements by acquiring new accounts and expanding agreements within existing ones. Success relies on capturing new business and selling agreements through renewals, upsells, and cross-sells. You'll tailor solutions for decision-makers such as CIOs, VPs, and more.

To thrive in this role, you should have a hunter mindset, unafraid to pursue new leads and opportunities through cold-calling and networking. A talent for building strong relationships is essential, as is a proven history of managing the full sales cycle with varying sales cycle lengths. You should bring a collaborative spirit that flourishes in cross-functional teamwork. Key attributes you'll bring include:

• Motivated and results-drive, embodying a strong hunter mentality
• Desire to learn, understand, and apply service solutions to customer challenges

• Ability to build customer confidence and cultivate business relationships
• Ability to work autonomously and as part of a team
• Proactive in sourcing opportunities and pursuing new leads
• Ability to adapt to business changes with the ability to influence others and build consensus
• Basic skills in Microsoft Office
• Strong presentation and communication skills

What You'll Do With "Our Training and Your Experience"

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

• Prospect & Engage: Dive into the thrill of the hunt! Seek out and capture new business opportunities through networking, cold-calling, and attending exciting industry events; turning every interaction into a chance to forge a lasting relationship!
• Develop Pipeline: Collaborate with key decision-makers to evaluate their needs, gain agreement on a business case for our unique qualifications, and establish a timeline for decisions, ensuring a pipeline that exceeds targets at a 3:1 ratio.
• Market Focus: Identify and cultivate a pipeline tailored to assigned markets and geographies.: The pipeline will reflect opportunities specific to these markets.
• Solution Focus: Build and develop a pipeline centered on assigned service solutions, including maintenance services, SaaS, and managed services.
• Proposal Construction: Create compelling service agreements that win business. Proposals will feature a detailed quote, a strong business case, and a clear articulation of our unique qualifications.
• Collaboration with Subject Matter Experts: Work alongside Account Executives to promote service agreements to existing clients and new construction projects. Collaborate with service colleagues and subject matter experts to create and deliver success proposals.
• Establishing and Measuring Market Awareness: Enhance market presence through networking, impactful presentations, attendance at industry events, and active participation in industry associations.
• Presenting & Closing: Present proposals to the decision makers while managing objections related to timing, pricing, and competition. Final negotiations should lead to a prompt "go" or "no go" decision.
• Account Management: Nurture and strengthen relationships with existing customer accounts to achieve high customer satisfaction while meeting revenue and profit targets.
• Additional Responsibilities: Perform other duties as requested or required.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more...

Requirements:

Education: Bachelor's Degree or other equivalent degree

Minimum Experience: Minimum of 3 years of previous B2B full cycle sales experience. Proven history of achieving sales goals in a consultative based, non-transactional sales environment

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.