Deductions Analyst

Red Bull North America
United States, Colorado, Denver
3975 North Monaco Parkway (Show on map)
Nov 10, 2024
The Deductions Analyst resolves customer deductions in accordance with industry standards, customer policy and Red Bull business rules, participates in the development and implementation of Standard Operating Procedures, performs and disseminates root cause analyses and disputes invalidated deductions requiring customer repayment. You will assists with billing inquiries/errors and general account questions, places referrals to the appropriate responsibility/approval centers, initiates and tracks proof of delivery requests and submits vendor claims. EXPERIENCE Your areas of knowledge and expertise that matter most for this role: Must have at least 2 years of relevant industry experience. Prior experience in customer relations, customer service, or Accounts Receivable is highly preferred. Experience in direct store delivery, route accounting, or call center is an added advantage. Understanding payment, invoicing, HRC Deductions Module, and AR reporting is essential. Work in a fast-paced environment and adapt to change is required. Demonstrated strong problem-solving skills are necessary. Proficiency in computer skills, including Excel and Word, is a must. Travel 0-10% Permanent Benefits eligible