Business Process Specialist

Overview:

IntelliBridge is an award-winning national security company looking for a Business Process Analyst to support our contract with a federal agency focused on critical infrastructure protection and secure information sharing with the private sector. As a Business Process Analyst, you will assist in managing project logistics, maintaining clear and organized documentation, and supporting day-to-day operations to ensure efficient project execution. Your primary role will involve coordinating with field offices and headquarters divisions, maintaining official records, and ensuring the accuracy and consistency of all project-related documents, products, and intelligence.

In this position, you will contribute to improving the agency's processes, helping to refine workflows and documentation that support critical national security efforts. Your organizational skills and attention to detail will ensure that project timelines are adhered to and all relevant stakeholders are informed. You will also play a key role in editing and revising Standard Operating Procedures (SOPs) and other key documents to support organizational transparency and efficiency.

As a direct employee of IntelliBridge, you would receive a benefit package that includes health/dental/vision insurance coverage, 401K with company match, PTO & paid holidays, and annual tuition/training assistance. For more information, please visit our website.

Clearance:

• Top Secret

Responsibilities/Duties:

• Documentation Management. Edit, revise, and ensure consistency across multi-page documents (50-100+ pages), managing all aspects of the editorial process independently.
• Project Support. Assist in the planning, coordination, and tracking of project logistics, ensuring smooth execution of tasks and meeting deadlines.
• Data Analysis: Analyze and manipulate large datasets (thousands of data points), producing insights and supporting decision-making.
• Logistics Coordination. Coordinate with field offices and headquarters divisions to track project logistics and ensure alignment with the project execution timeline.
• Record Keeping. Maintain official records on project logistics, ensuring all relevant documentation is up to date and easily accessible.
• SharePoint Support: Support the development, maintenance, and organization of SharePoint sites, ensuring effective data sharing and collaboration.
• Task and Meeting Support. Assist with scheduling and organizing internal meetings, trainings, and staffing logistics, ensuring all tasks are documented and completed on time.
• Process Documentation. Update and maintain Standard Operating Procedures (SOPs) and other process-related documentation to ensure operational consistency and efficiency.

Required Qualifications:

• Experience. Minimum of 5 years of experience in a business analysis, administrative, or project support role.
• Education. Bachelor's degree or equivalent training/certifications (e.g. - CBAP, PMP, CSM, LSS).
• Technical Skills.
  1. Experience with business process improvement activities, including streamlining processes, developing SOPs, and improving access to information.
  2. Strong proficiency in MS Excel, including analyzing/manipulating large datasets and creating pivot tables.
  3. Experience with SharePoint development and maintenance, supporting document management and collaboration.
• Key Traits.
  1. Highly Organized. Demonstrated ability to manage multiple tasks and maintain accurate records, ensuring nothing falls through the cracks.
  2. Strong Editor and Communicator. Exceptional editing and documentation skills, with the ability to ensure clarity and consistency in all written materials.
  3. Detail-Oriented. Focused on maintaining thorough and precise documentation and project tracking, ensuring all processes are well-documented.
  4. Proactive Problem Solver. Able to anticipate project needs, streamline processes, and resolve issues before they escalate.
  5. Collaborative Team Player. Works effectively with both technical and non-technical stakeholders to keep projects on track and deliver clear communication.
  6. Motivated. A self-motivated individual eager to contribute, learn, and exceed customer expectations through their work.

Preferred Qualifications:

• Experience supporting large-scale partnerships and secure information-sharing initiatives.

About Us:

IntelliBridge delivers IT strategy, cloud, cybersecurity, application, data and analytics, enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency for Defense, Civilian, and National Security & Federal Law Enforcement clients.