Part-Time/Casual Retail Assistant Commons Store, Cornell Retail Services

Are you looking to explore the world of retail and grow your career? Cornell Retail Services is hiring part-time/casual staff (19 hours per week or less) for the Downtown Ithaca Commons Cornell Store location! Join our team!

Positions that are available immediately! Applications will be reviewed on a rolling basis.

The Cornell Store on the Ithaca Commons is a dynamic hub of the Cornell University campus and a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni, and visitors. The Cornell Store is a high-volume, multi-channel retail operation that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results.

Cornell Retail Services is in search of individuals who are dependable, motivated, and enjoy working in a team environment.

Hire Rate: starting at $16.25 /hour

Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends, and holidays may be required

General Responsibilities

• Sales and Service- Greeting and welcoming customers and guests, demonstrating "active selling", providing product information and guidance, and ensuring a high-quality customer service experience
• Visual Merchandising- Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitoring assigned areas for product restocking and recovery
• Point of Sale Support- Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures
• Inventory & Order Fulfillment Support- Help receive and process incoming merchandise and assist with special orders and store-to-store shipping requests; possibly handling seasonal perishable goods.
• Customer Care- Support the digital and in-store shopping experience through assisting with responding to customer inquiries

We value your ability to:

• Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer's needs
• Greet and welcome customers into the department
• Work successfully as part of a team
• Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs.
• Demonstrate excellent communication skills

Qualifications:

• Must have a pleasant personality, excellent customer service skills, and enjoy working with the public.
• Moderate computer/systems competency
• Excellent oral and written communication skills
• Ability to occasionally climb ladders
• Ability to lift and/or move up to 50 pounds as needed
• Ability to stand for long periods
• Prior retail sales experience is helpful but not required.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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