IT Network Specialist

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking IT Network Specialist to join our amazing culture. As a IT Network Specialist, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional IT Network Specialist.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What You'll Do

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Under minimal supervision, has overall responsibility for the application engineering, programming, troubleshooting, start-up, and check-out of assigned installed projects which are primarily larger and more complex.
• Individuals work shall be in accordance with the established quality standards.
• He/she is the technical support contact for our customer and is responsible for maximizing customer satisfaction with installed Fire, Security, and/or Building Automation Systems.
• Ensures projects are effectively executed to budgeted cost and time schedules.
• Performs other duties and responsibilities as requested or required.

What You'll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Solid knowledge of engineering principles and practices related to building automation systems, fire alarm systems, and/or electronic security systems.
• Advanced programming skills and proven ability to troubleshoot problems and look for solutions.
  Provides custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects.
• Acts as a technical resource and support to sales executives including attending pre booking meetings.
• Prepares databases and job related programming for computer based systems.
  Provides diagnostic and troubleshooting support for possible problems including debugging software, electrical problems, installation problems etc to existing customers, sales team and service department as necessary.
• Using technical knowledge, skills and experience, acts as mentor and provides training for less experienced staff. Provides performance feedback to management regarding Specialist I. Transfers knowledge and expertise to other Specialists.
• Highly proficient computer skills including MS Office applications (Outlook, Word, Excel), AutoCAD and/or viewing software; solid networking & IT skills (Security & Building Automation primarily).

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 3-5 years previous, relevant low-voltage systems project

Preferred Experience: (but not required):

• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.